We're Here to Help

Get in
Touch

Questions about fitment, fleet pricing, installation, or warranty? We respond to every enquiry within one Australian business day.

Send Us a Message

We read every message personally. No bots, no call centres.

We respond within 1 business day.

Other Ways to Reach Us

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Email

hello@saltycells.com.au

For general enquiries, orders, and product questions.

Tradie holding a Salty Cells battery on a construction site
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Fleet & Trade Enquiries

hello@saltycells.com.au

For orders of 10+ batteries, fleet accounts, automotive trade pricing, and workshop distribution partnerships.

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Technical Support

hello@saltycells.com.au

For installation questions, warranty claims, and post-purchase technical assistance.

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Location

Australia-wide direct shipping.

We are an online-first business. We do not have a retail shopfront at this stage. Orders ship from our Brisbane, QLD warehouse. Local pickup available by appointment.

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Response Time

Within 1 business day

Monday – Friday, 8:30am – 5:00pm AEST/AEDT. We respond to all enquiries, not just the easy ones.

💡 Quick answers in the FAQ

Many common questions about compatibility, charging, and warranty are answered in our FAQ page. It's worth a quick check before sending a message — but we're always happy to hear from you either way.